Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquire(s) physical possession of the goods. To exercise your right of withdrawal, you must inform us, the

Conradus, Schlözer und Setzer GbR

Viktoriastraße 78

52066 Aachen

Tel.: 01577 8851969

Email: info@mit-ton.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

Alternatively, you can declare your withdrawal directly online via our "Withdraw from contract" button, which you will find on our website (including in the footer). We will send you confirmation of receipt of your withdrawal without undue delay (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event no later than fourteen days from the day on which we are informed about your withdrawal from this contract.

For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

– To: Conradus, Schlözer und Setzer GbR, Viktoriastraße 78, 52066 Aachen, E-mail: info@mit-ton.de

– I/We hereby give notice (*) that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

– Ordered on (*) / received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.


Last updated: 19.06.2026

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.